Best alternative to Drift

If you're looking for a chatbot platform that offers more control, transparency, and flexibility than Drift, OpenAssistantGPT is a strong contender. It addresses common challenges like high costs, limited customization, and unpredictable pricing by offering:

• Open-source foundation: Full access to the codebase for customization and ownership.
• No-code setup: Easy deployment without technical expertise.
• Transparent pricing: Separate platform fees and direct OpenAI billing for AI usage.
• Advanced AI models: Supports GPT-3.5, GPT-4, GPT-4o, and GPT-5 for natural, context-aware interactions.
• Powerful features: Web crawling, file analysis, API queries, and lead collection.

Key Pricing Plans:

• Free Plan: 1 chatbot, 500 messages/month.
• Basic ($18/month): 9 chatbots, unlimited messages.
• Pro ($54/month): 27 chatbots, custom domains, branding removal.
• Enterprise: Custom pricing with advanced security and scalability.

OpenAssistantGPT is designed for businesses of all sizes, offering tools to improve customer support, automate workflows, and securely manage internal resources. Its open-source approach ensures you retain control while scaling efficiently.

OpenAssistantGPT: Top Alternative to Drift

OpenAssistantGPT is a no-code platform designed for businesses that want full control over their AI chatbots. Unlike many platforms that lock users into proprietary systems, OpenAssistantGPT offers direct access to its codebase while harnessing OpenAI's most advanced language models. This blend of flexibility and cutting-edge AI makes it a practical option for companies ranging from startups experimenting with their first chatbot to large enterprises managing multiple customer interactions. The result? A platform built for customization and dependable AI performance.

Developed by Marc-Olivier Bouchard, OpenAssistantGPT combines advanced AI technology with a fully customizable, open-source foundation. Instead of renting software, businesses can own and adapt the platform to meet their unique needs, creating a tailored solution that evolves alongside their goals.

What sets OpenAssistantGPT apart is its dual approach to AI: Chatbots and Agents, each catering to distinct business requirements. Chatbots handle everyday tasks like answering FAQs, assisting website visitors instantly, and searching through uploaded documents - ideal for consistent, reliable customer support. Agents, on the other hand, take things up a notch. They can perform web searches to fetch real-time data (like stock prices or weather updates), tackle complex problem-solving, conduct dynamic research beyond static knowledge bases, and execute multi-step workflows by integrating multiple tools.

"Chatbots in OpenAssistantGPT are traditional conversational AI systems designed for straightforward question-and-answer interactions." - OpenAssistantGPT Documentation

"Agents are the evolved form of chatbots with enhanced capabilities. They're essentially chatbots with additional powerful features." - OpenAssistantGPT Documentation

Open-Source Access and Total Control

The open-source foundation of OpenAssistantGPT gives businesses unparalleled control over their chatbot systems. With full access to the codebase, development teams can inspect, modify, and customize every aspect of the platform to align with specific business needs. This isn't just about transparency - it's about ownership and flexibility.

The platform integrates seamlessly with CRM systems, internal databases, and custom workflows. It includes an open-source SDK built on NextJS and Vercel, making it easy for developers to deploy and tweak chatbots using familiar frameworks.

This level of control becomes increasingly valuable as businesses grow. Teams can fine-tune performance, implement security measures that meet compliance standards, and develop unique features to gain a competitive edge - all without being restricted by a vendor's roadmap. With OpenAssistantGPT, the code is yours, allowing for faster iterations and solutions that align perfectly with your goals.

Powered by OpenAI's Latest Models

OpenAssistantGPT builds on its customizable foundation by connecting to OpenAI's Assistant API, giving users access to some of the most advanced language models available: GPT-4, GPT-3.5, GPT-4o, and GPT-5. These models ensure chatbots deliver natural, context-aware responses that feel helpful rather than robotic.

The platform's architecture allows businesses to choose the model that best fits their needs and budget. For instance, GPT-3.5 is ideal for high-volume interactions due to its speed and cost-effectiveness, while GPT-4 and GPT-4o excel at handling complex queries requiring deeper reasoning. Users can even switch between models as needs evolve.

One standout feature is the direct billing relationship with OpenAI. Instead of paying additional markup fees through a third party, businesses pay OpenAI directly for their AI usage while paying OpenAssistantGPT only for the platform's features. This transparent approach keeps costs manageable and scalable.

OpenAssistantGPT also supports advanced features like web crawling to gather data from websites, file attachment analysis for processing documents in formats like CSV, XML, and images, and AI Agent Actions that enable chatbots to query external APIs for real-time information. Together, these tools create chatbots capable of handling complex tasks while maintaining the conversational quality that customers expect today.

Main Benefits of OpenAssistantGPT

OpenAssistantGPT stands out by blending ease of use, transparency, and powerful features to tackle common chatbot challenges. Whether you're setting up your first chatbot or managing customer interactions at an enterprise scale, this platform eliminates technical hurdles while delivering the tools needed for advanced applications. Here’s a closer look at what makes OpenAssistantGPT shine.

No-Code Setup

One of the standout features is its no-code interface, which means you don’t need any programming skills to get started. The platform provides a user-friendly experience with visual tools and straightforward configuration options, making it accessible to anyone - no developers or consultants required.

Getting started is simple. Just upload your knowledge base in various file formats, and you're ready to begin. From there, you can fine-tune the chatbot’s responses, set its tone and personality, and even customize its appearance to align with your brand. Need to make updates? Adjust conversation flows, refresh the knowledge base, or modify behavior effortlessly through the intuitive interface. This ease of use not only speeds up deployment but also keeps costs down.

Affordable Pricing

OpenAssistantGPT offers pricing plans that are straightforward and allow you to manage expenses easily. The platform separates its fees from AI usage costs, giving you full control over your budget.

• Free Plan ($0/month): Perfect for small businesses, this plan includes 1 chatbot, 1 crawler, 3 files, and up to 500 messages per month.
• Basic Plan ($18/month): Supports up to 9 chatbots with unlimited messages.
• Pro Plan ($54/month): Includes features like custom domains, file attachments, and branding removal for up to 27 chatbots.
• Enterprise Plan: Tailored pricing with perks like unlimited chatbots, SAML/SSO authentication, and SLA guarantees.

By charging only for platform features and tools, OpenAssistantGPT ensures your costs grow alongside your business, with predictable and scalable pricing.

Advanced Features for Better Performance

OpenAssistantGPT delivers a range of advanced tools that elevate basic chatbots into fully functional AI assistants capable of handling complex tasks.

• Web Crawling: Automatically pulls content from your website to keep the chatbot’s knowledge up to date. A quick refresh syncs new updates without requiring manual input.
• File Attachment Analysis: Supports multiple file types such as CSV, XML, PDF, and images. This allows the chatbot to answer detailed questions about product specs, pricing, or availability based on uploaded files.
• AI Agent Actions: Enables real-time API queries, so your chatbot can check inventory, track orders, or retrieve data from financial systems, making it far more dynamic than a static knowledge base.

For businesses prioritizing security, the Enterprise Plan includes SAML/SSO Authentication, allowing employees to access the chatbot using their company credentials. This ensures sensitive information is protected while simplifying login processes.

Other useful features include Lead Collection, which gathers visitor information during interactions to enhance your sales pipeline, and Custom Domains, which let you host the chatbot on your own URL. Plus, Branding Removal ensures the chatbot looks native to your brand without external labels.

These tools give businesses the flexibility to create tailored, high-performing chatbots while keeping costs predictable and functionality under their control.

How Businesses Use OpenAssistantGPT

OpenAssistantGPT helps companies simplify operations, connect with customers, and safeguard internal resources. Here's how businesses are putting its features to work:

Automated Customer Support

Customer support teams save time by automating repetitive questions with quick, precise answers. OpenAssistantGPT pulls information from help articles, product manuals, and troubleshooting guides to respond efficiently. With tools like web crawling and file attachment analysis, the chatbot is equipped to tackle even more detailed or complex queries. This not only improves response times but also keeps users engaged.

Lead Capture and Qualification

The Lead Collection feature gathers visitor contact information during chats, giving sales teams the details they need to follow up effectively. This ensures no opportunity slips through the cracks.

Secure Access to Internal Knowledge

For businesses on the Enterprise Plan, OpenAssistantGPT offers private chatbot setups protected by SAML/SSO authentication. Employees can log in using their company credentials, ensuring sensitive data - like internal policies and documents - remains secure but easily accessible when needed. This blend of security and convenience is ideal for managing internal resources efficiently.

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Pricing Plans and Growth Options

OpenAssistantGPT has pricing options designed to fit businesses of any size. With four distinct tiers, the platform ensures you only pay for the features you actually need. As your business grows, the plans scale with you, keeping things simple and cost-effective.

Plans for Every Business Size

OpenAssistantGPT offers a range of plans to match your needs, whether you're just starting out or managing multiple teams and websites.

The Free Plan is a great way to test the platform without any commitment. It includes one chatbot, 500 messages per month, access to one crawler, and the ability to upload up to three files.

The Basic Plan, priced at $18 per month, expands your capabilities with nine chatbots and unlimited messages. It also introduces lead collection to capture visitor information during chats and allows you to customize your chatbot's appearance to align with your brand.

For businesses with more complex needs, the Pro Plan costs $54 per month and supports up to 27 chatbots. This plan is ideal for managing multiple websites or diverse customer segments. It includes advanced features like file attachment analysis, the ability to remove OpenAssistantGPT branding, and support for up to five custom domains.

The Enterprise Plan is tailored for larger organizations with custom pricing based on your specific requirements. It offers unlimited chatbots, crawlers, files, and custom domains. Key features include SAML/SSO authentication for secure employee access and an SLA guarantee for added reliability.

Plan	Price/Month	Chatbots	Monthly Messages	Key Features
Free	$0	1	500	1 crawler, 3 files, 1 action
Basic	$18	9	Unlimited	Lead collection, customizations
Pro	$54	27	Unlimited	File attachments, 5 custom domains, remove branding
Enterprise	Custom	Unlimited	Unlimited	SAML/SSO, SLA guarantee, unlimited custom domains

"OpenAssistantGPT's versatile platform supports businesses of all sizes - from startups to large enterprises"

This flexibility allows you to start small and upgrade as your business grows, all without needing to rebuild your chatbots or switch platforms.

Transparent OpenAI Billing

OpenAssistantGPT uses a straightforward billing model that keeps your costs clear and predictable. Instead of hidden fees or markups, you pay OpenAI directly for API usage. The platform fee covers access to the builder, hosting, and features, while your OpenAI bill reflects the actual usage of your chatbots.

"The key is that you also pay for your usage of the OpenAI API directly to OpenAI, which keeps costs transparent and low"

During busy periods, you only pay for additional API calls at OpenAI's standard rates. There are no surprise overage fees or forced upgrades to a higher tier. This setup is especially helpful for growing businesses, as your expenses scale naturally with demand. Plus, you manage all chatbot activity through a single OpenAI account, making it easy to track spending and set usage limits if needed.

How to Set Up OpenAssistantGPT

Setting up OpenAssistantGPT is designed to be quick and user-friendly, thanks to its no-code interface and robust features. You can have your chatbot up and running in just a few minutes. The platform takes care of the technical aspects, allowing you to focus on customizing your bot to meet your specific needs. Once it's live, you can refine its appearance and functionality to create a seamless experience for your visitors.

Fast Implementation Process

Getting started with OpenAssistantGPT is simple. Begin by building a new chatbot or importing an existing one into the platform. After that, configure it to align with your goals. You can:

• Add instructions to guide how the bot interacts with visitors.
• Upload documents for the bot to reference.
• Customize its appearance to reflect your brand identity.
• Set up starter questions to help visitors initiate conversations effortlessly.

When you're ready to go live, all it takes is copying the generated embed code into your website's HTML. The platform supports a variety of website builders, making integration smooth. For developers looking for more control, OpenAssistantGPT also provides a NextJS SDK, which enables advanced customization and deployment through Vercel.

Personalize Your Chatbot

Tailor your chatbot’s look, tone, and behavior to fit your brand’s personality. For example, you can modify starter questions to guide conversations toward topics that matter most to your business, whether that’s generating leads or improving customer service.

The platform also offers tutorials to help you make chatbot buttons more engaging by adding popups. This allows you to experiment with different interaction styles and fine-tune the bot’s performance based on real user behavior. Additionally, you can adjust settings to control the flow of conversations, add disclaimers, and manage how the bot collects information. Features like file attachments, lead collection forms, and API integrations provide even more flexibility. For more advanced needs or troubleshooting, detailed guides are available to walk you through the process.

Support and Documentation

OpenAssistantGPT includes a rich library of guides and tutorials to help you navigate everything from basic setup to advanced features. These resources cover topics like:

• Building AI bots that pull data from external APIs.
• Securing chatbots for private use.
• Deploying GPT-powered bots across multiple websites.

New users can follow step-by-step instructions for a smooth start, while experienced users can explore advanced features like SAML/SSO authentication for enterprise setups or custom domains for white-labeling.

Because OpenAssistantGPT is a no-code platform, most questions can be answered through these guides, giving you the freedom to experiment and learn by doing. For technical challenges, especially those involving the OpenAI Assistant API, the documentation provides practical examples and code snippets to help you implement features effectively. As the platform evolves, the resource library is continually updated, ensuring you always have access to the latest information.

Conclusion

OpenAssistantGPT stands out by combining straightforward pricing, advanced AI capabilities, and user-friendly tools. It provides businesses with everything they need - without unnecessary complications or hefty costs.

With its no-code setup, you can have a fully functional chatbot up and running in just a few hours. This ease of use makes it a great choice for startups, growing companies, and large enterprises alike.

The platform's pricing is straightforward: plans start at $0 for personal projects, with the Basic plan at $18/month and the Pro plan at $54/month. Billing is handled directly through OpenAI, so you only pay for the AI usage, with no hidden charges.

Built on an open-source framework, OpenAssistantGPT gives you complete control. Whether you're embedding it with a simple code snippet or deploying it via the NextJS SDK on Vercel, you maintain full ownership and flexibility. For enterprises, features like SAML/SSO authentication and custom domains deliver the security and infrastructure needed for large-scale operations.

Leveraging OpenAI's latest models, including GPT-4 and GPT-4o, the platform takes chatbots to the next level. It can crawl websites, analyze files, query APIs, collect leads, and even perform real-time web searches. This transforms the chatbot into a dynamic tool for engaging customers, providing instant support, qualifying leads, and accessing your knowledge base.

To ensure a smooth experience, OpenAssistantGPT offers thorough documentation and support. From beginner-friendly setup guides to advanced tutorials on API integrations, the resources are designed to help you make the most of the platform. And as your business expands, the platform grows with you, offering unlimited messages on paid plans and enterprise solutions for agencies managing multiple clients.

In short, OpenAssistantGPT adapts to your business needs while keeping things simple and efficient. For companies looking to upgrade from outdated chatbot systems, it provides a modern, scalable solution that puts you firmly in control.

FAQs

What are the benefits of OpenAssistantGPT's open-source foundation for businesses?

OpenAssistantGPT's open-source foundation gives businesses the freedom to shape their chatbot systems exactly how they want. By allowing full customization, companies can tailor the platform to fit their unique goals and workflows seamlessly.

Another key advantage? Businesses retain full control over their data, which strengthens privacy and security. This open approach is particularly appealing for organizations aiming to push boundaries without being held back by proprietary limitations.

What are the main differences between Chatbots and Agents in OpenAssistantGPT, and how can you use them effectively?

Chatbots and Agents in OpenAssistantGPT play different roles, each tailored to improve how users interact with the system.

Chatbots focus on straightforward, automated conversations. They handle tasks like answering FAQs, offering support, or walking users through simple processes. Their strength lies in managing repetitive questions efficiently, saving time and effort.

Agents, however, bring more depth and flexibility to the table. They can tackle complex tasks, connect with external systems, and deliver personalized assistance tailored to individual user needs. This makes them ideal for situations that demand a deeper understanding or more dynamic engagement.

For the best results, use Chatbots for routine, high-volume tasks, and rely on Agents for scenarios that require more detailed or customized interactions. This balanced approach ensures both efficiency and a seamless user experience.

How does OpenAssistantGPT provide clear pricing and support scalability for businesses?

OpenAssistantGPT puts a strong emphasis on clear pricing, offering a simple and transparent structure with no hidden fees. This straightforward approach makes it easier for businesses to plan their budgets, as every cost is clearly laid out, ensuring there are no surprises.

When it comes to scalability, OpenAssistantGPT is built to grow alongside your business. Whether you're just starting out or running a large enterprise, the platform adjusts to your needs effortlessly. It delivers reliable performance as your demands increase, allowing you to concentrate on achieving your goals without being held back by technical constraints or unplanned expenses.