A human-to-human future
Whispir is a software development company that offers an omnichannel communication platform designed to automate and enhance engagement across various channels, including SMS, email, and voice.
Founded in 2002 and headquartered in Melbourne, Australia, Whispir focuses on streamlining communication processes for organizations, helping them connect effectively with their audiences while reducing manual tasks.
Log into Whispir: Start by logging into your Whispir account.
Access Administration Console: Navigate to the Administration console.
Select Company Settings: Click on 'Company Settings' from the menu.
Manage API Callbacks: Go to 'Portals & Apps' and select 'Manage API Callbacks'.
Edit Callback Entry: Locate your existing callback entry or create a new one. Click 'Edit'.
Set Callback URL: Enter the URL where you want to receive the webhook data.
Enable Retries: To enable automatic retries for failed callbacks, toggle the setting to 'Enabled'. This allows Whispir to retry sending the callback every 5 minutes for 24 hours if the initial attempt fails.
Save Changes: Make sure to save your changes before exiting.
Monitor Callbacks: Use the new API endpoint /callbacks/:id/calls to monitor all callback attempts and update their statuses as needed.
Handle Errors: If a callback fails, you will receive a single email notification instead of multiple emails for each failure, simplifying error management.
For further details, refer to the Whispir Callbacks Documentation.
Whispir's integration with OpenAssistantGPT inquiries significantly enhances its usefulness by automating communication workflows. When users fill out forms with their inquiries, Whispir can automatically process these submissions and trigger responses based on the inquiry's content. This means that inquiries submitted via email can lead to immediate, tailored responses, improving engagement and response times.
Moreover, the integration allows for the use of AI to analyze the inquiries, enabling Whispir to provide insightful and relevant responses. This not only streamlines the inquiry management process but also reduces the manual effort required to handle user inquiries, making it an essential tool for organizations aiming to enhance their customer communication and support.
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