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Integrate AI chatbots with Unifonic

The AI platform for every conversation.

Overview

Unifonic is a leading customer engagement platform based in the Middle East, specializing in omnichannel communication solutions.

It offers a Software-as-a-Service (SaaS) model that integrates various communication channels, including SMS, voice, and WhatsApp, into a single platform.

Unifonic serves diverse industries, including banking, healthcare, and retail, handling over 10 billion transactions annually across 160 countries.

Integration Guide

Step-by-Step Guide to Create a Webhook in Unifonic

  1. Log in to Your Unifonic Account
    Access your Unifonic dashboard by logging in with your credentials.

  2. Navigate to Webhook Management
    Go to the Developers section in the left sidebar and select Webhook Management.

  3. Add a New Webhook
    Click on ADD NEW WEBHOOK to start the configuration process.

  4. Configure Webhook Details

    • Webhook Name: Enter a descriptive name for your webhook.
    • Endpoint URL: Input the URL where you want to receive the webhook notifications.
    • Event Types: Select the types of events you want to receive notifications for (e.g., delivery status, call status).

  5. Save Your Configuration
    After filling in the necessary details, click SAVE to create your webhook.

  6. Test Your Webhook
    It’s recommended to test the webhook to ensure it is receiving data correctly. You can do this by triggering the events you configured and checking if your endpoint receives the notifications.

For more detailed information, you can refer to the official documentation:

This guide provides a clear and concise process for setting up a webhook on the Unifonic platform.

Configure OpenAssistantGPT Webhook

Follow this guide to configure the OpenAssistantGPT webhook: Configure Webhook

Application Usefulness

Unifonic's application is essential for integrating with OpenAssistantGPT inquiries due to its powerful communication and automation features.

  • Seamless Integration: Users can connect through multiple channels (SMS, voice, WhatsApp), enhancing engagement and response rates.
  • Webhook Capabilities: Automatically process user inquiries and route them efficiently, ensuring timely responses.
  • Personalized Interactions: Utilize user data (like email addresses) to tailor responses and improve customer experience.
  • Low-Code Implementation: Accessible for businesses without extensive technical expertise, allowing for quick setup and deployment.

Platform Details

Documentation

View Documentation