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Integrate AI chatbots with Telerivet

The essential mobile communications platform for your organization


Overview

Telerivet is a cloud-based platform that enables organizations to communicate with mobile phone users at scale via text and voice.

It provides automation services such as chatbots, auto-replies, and interactive voice response systems, streamlining business operations and enhancing customer engagement.

Trusted by Fortune 500 companies and NGOs, Telerivet also supports webhook generation through its API.

Integration Guide

Step-by-Step Guide to Create a Webhook in Telerivet

  1. Create a Webhook Service:

    • Log in to your Telerivet account.
    • Navigate to your project and click on "Add Service".
    • Select "Webhook API" from the options.
    • Set your Webhook URL (this is the endpoint on your server that will receive the webhook notifications).
  2. Configure Your Server:

    • Ensure your server can handle HTTP POST requests.
    • Your server should return a 200 HTTP status code upon successful processing of the webhook.
    • If your server takes longer than 10 seconds to respond, Telerivet will treat it as a failure.
  3. Handle Incoming Messages:

    • When Telerivet receives an incoming message, it will send a POST request to your Webhook URL with parameters like event, from_number, and content.
    • Example of handling the incoming message in PHP:
      if ($_POST['event'] == 'incoming_message') {
          $content = $_POST['content'];
          // Process the message
      }
      
  4. Send Auto-Replies (Optional):

    • You can send auto-replies by returning a JSON object with a messages property in your response.
    • Example:
      {
        "messages": [
          {"content": "Thanks for your message!"}
        ]
      }
      
  5. Test Your Webhook:

    • Send a test message to your Telerivet number and check if your server receives the POST request and responds correctly.

For more detailed information, refer to the Telerivet Webhook API documentation.

Configure OpenAssistantGPT Webhook

Follow this guide to configure the OpenAssistantGPT webhook: Configure Webhook

Application Usefulness

Telerivet is a powerful tool for integrating with OpenAssistantGPT inquiries, particularly for automating responses to user submissions.

By utilizing Telerivet's messaging capabilities, organizations can set up automated workflows that respond to inquiries filled out by users, including their email addresses. This ensures that users receive timely responses, enhancing customer engagement.

Moreover, Telerivet's Webhook API allows for real-time data reception, making it easy to connect inquiry forms with the messaging platform. This integration streamlines communication and improves operational efficiency, allowing organizations to manage customer interactions effectively.

Platform Details