Integrate AI chatbots with Telerivet

Step-by-Step Guide to Create a Webhook in Telerivet

1. Create a Webhook Service:

   • Log in to your Telerivet account.
   • Navigate to your project and click on "Add Service".
   • Select "Webhook API" from the options.
   • Set your Webhook URL (this is the endpoint on your server that will receive the webhook notifications).

2. Configure Your Server:

   • Ensure your server can handle HTTP POST requests.
   • Your server should return a 200 HTTP status code upon successful processing of the webhook.
   • If your server takes longer than 10 seconds to respond, Telerivet will treat it as a failure.

3. Handle Incoming Messages:

   • When Telerivet receives an incoming message, it will send a POST request to your Webhook URL with parameters like event, from_number, and content.
   • Example of handling the incoming message in PHP:

     if ($_POST['event'] == 'incoming_message') {
         $content = $_POST['content'];
         // Process the message
     }
     

4. Send Auto-Replies (Optional):

   • You can send auto-replies by returning a JSON object with a messages property in your response.
   • Example:

     {
       "messages": [
         {"content": "Thanks for your message!"}
       ]
     }
     

5. Test Your Webhook:

   • Send a test message to your Telerivet number and check if your server receives the POST request and responds correctly.

For more detailed information, refer to the Telerivet Webhook API documentation.