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Integrate AI chatbots with Cellcast ~ SMS & MSM Provider

Cellcast Australian is 100% Australian owned and independently operated


Overview

Cellcast is an Australian company that specializes in SMS and MMS marketing solutions.

Founded in 2010 and based in South Melbourne, they offer a comprehensive platform for businesses to engage with customers through automated messaging services, including bulk SMS and real-time reporting.

Integration Guide

Step-by-Step Guide to Creating a Webhook on Cellcast

  1. Log into Your Cellcast Account: Start by logging into your Cellcast account.

  2. Navigate to API Section: Click on the API menu located at the top right of the dashboard.

  3. Access API Keys: Go to the API KEYS tab to find the webhook configuration options.

  4. Set Up Receive URL:

    • Specify the URL where your server will receive webhook payloads (e.g., https://yourdomain.com/webhook-receiver).
    • You can test this setup by sending a test payload to ensure it's working correctly.
  5. Set Up Status URL:

    • Specify the URL to monitor the status of messages sent via Cellcast's API (e.g., https://yourdomain.com/webhook-status).
    • Test this URL similarly to ensure it receives the correct status updates.
  6. Implement Security: For added security, configure Basic Auth by setting a username and password for your webhook. This will require the receiving server to authenticate requests using these credentials.

  7. Receive Messages: Once set up, Cellcast will send HTTP POST requests to your specified Receive URL whenever a message is received, containing parameters like from, body, received_at, and message_id.

  8. Monitor Status: Use the Status URL to receive updates about the messages sent, including their delivery status.

Example Payloads

  • Receive Webhook Example:
    {
     "_id": "66b5b93b1e2c012dfe964000",
     "status": "delivered",
     "type": "receive",
     "message": "This is a reply message",
     "sender": "+61400000000",
     "receiver": "+61400000001"
    }
    
  • Status Webhook Example:
    {
     "_id": "66b5b93b1e2c012dfe964000",
     "status": "delivered",
     "type": "send",
     "sender": "cellcast",
     "receiver": "+61400000001"
    }
    

Configure OpenAssistantGPT Webhook

Follow this guide to configure the OpenAssistantGPT webhook: Configure Webhook

Application Usefulness

Application Usefulness

Cellcast is an invaluable tool for integrating with OpenAssistantGPT inquiries, particularly for managing user interactions via SMS and MMS. Here’s how it enhances the process:

  1. Real-Time Communication: Cellcast allows for immediate responses to user inquiries submitted through OpenAssistantGPT, ensuring that users receive timely information and support.

  2. Automated Messaging: The platform's automation features enable the sending of follow-up messages, reminders, or confirmations without manual intervention, streamlining the communication process.

  3. Personalization: By leveraging user data, Cellcast can send tailored messages that resonate with individual users, enhancing their experience and engagement.

  4. Feedback Collection: The application can facilitate the collection of user feedback through SMS, allowing OpenAssistantGPT to gather insights and improve its services based on user responses.

  5. Cost-Effective: Utilizing SMS as a communication channel is often more affordable than traditional methods, making it a budget-friendly option for managing inquiries.

In summary, integrating Cellcast with OpenAssistantGPT inquiries not only improves user engagement but also enhances operational efficiency through automation and real-time communication.