Integrate AI chatbots with ActiveCampaign

Step-by-Step Guide to Create a Webhook in ActiveCampaign

1. Access Developer Settings:

   • Click on the Settings (gear icon) in your ActiveCampaign account.
   • Select Developer from the left menu.

2. Manage Webhooks:

   • Click the "Manage Webhooks" button.
   • Click the "Add" button to create a new webhook.

3. Choose Webhook Type:

   • A modal window will appear. Choose the type of webhook you want to create (Standard or Custom Object).

4. Complete Webhook Details:

   • Name: Provide a name for your webhook.
   • URL: Enter the URL where the webhook will post data.
   • Select Action/Event: From the "Type" dropdown, select the action or event that will trigger the webhook. You can select multiple events.
   • Initialization Source: Choose where the action(s) should initialize from (e.g., contact action or account user action).
   • List Association: If applicable, select the list with which the webhook should be associated.

5. Save the Webhook:

   • Click the "Save" button to finalize the creation of your webhook.

6. Testing the Webhook:

   • To test your webhook, click the "Send Sample Data" button on the Webhooks page to send test data to the specified URL.

Important Notes:

• Ensure the receiving application accepts POST requests and has an API.
• ActiveCampaign only supports sending HTTPS requests to the default HTTPS port (443).
• Webhook payloads cannot be customized, and authorization is limited to the URL and URL parameters.