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3Cinteractive, an IMImobile company, specializes in cloud communications that enhance customer experiences.
They automate and orchestrate customer journeys on a centralized platform, integrating over 16 communication channels.
Catering to industries like banking, healthcare, and retail, they focus on rapid deployment and compliance.
Access Webex Connect: Log in to your Webex Connect account.
Navigate to Webhooks: Go to the section for managing webhooks in the dashboard.
Create a New Webhook: Click on the option to create a new webhook.
Configure Webhook Details:
Set Authentication: Choose whether to enable authentication for your webhook. You can select:
Save the Webhook: After filling out the necessary fields, save your webhook configuration.
Test the Webhook: Send a test event to ensure that your webhook is receiving data correctly.
Monitor and Adjust: Monitor the webhook's performance and make adjustments as needed, especially regarding payload size limits (default is 256 KB).
For more detailed information, refer to the Webex Connect Inbound Webhooks documentation.
Webex Connect is instrumental in integrating with OpenAssistantGPT inquiries, providing a robust platform for managing customer interactions across multiple channels.
This integration ultimately enhances customer experience by streamlining communication and ensuring efficient handling of inquiries.
Documentation
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